Terms and Conditions Maju99 — Complete Platform Usage Guide

Welcome to maju99, Malaysia's leading online sports betting and gaming platform. These Terms and Conditions constitute a legally binding agreement between you as the user and maju99 as the platform operator.

By accessing, browsing, registering an account, making a deposit, or using any part of the maju99 service, you hereby agree to be bound by all terms, conditions, policies, and guidelines contained in this document, together with our Privacy Policy and Responsible Gaming Policy, which also apply.

These Terms and Conditions apply to all users of the maju99 platform regardless of access method — whether via the website, mobile app for iOS and Android, or any other interface provided by maju99 from time to time.

Maju99 reserves the right to change, amend, or update these Terms and Conditions at any time without prior notice. However, we will endeavour to inform users of significant changes via in-platform notifications or registered email.

To use maju99's services, you must fully meet the following eligibility requirements. Failure to meet any of these requirements may result in your account being suspended or terminated without notice.

• Age limit: You must be at least 18 years of age at the time of registration. maju99 strictly prohibits access to or use of the platform by minors.
• One account only: Each individual is permitted to hold only one maju99 account. Owning multiple accounts is strictly prohibited and may result in the termination of all associated accounts and forfeiture of all balances.
• Accurate information: All information you provide during registration — including your full name, date of birth, phone number, and bank account details — must be accurate, complete, and up to date.
• KYC verification: Maju99 reserves the right to request identity verification documents at any time, particularly before processing withdrawals. Required documents may include a Malaysian identity card (MyKad), bank statement, or other relevant documents.
• Geographic restrictions: Maju99's services are intended for users in Malaysia. It is your responsibility to ensure that use of this platform is lawful in your area of residence.

You are solely responsible for the security of your maju99 account, including your username and password. We strongly recommend using a strong, unique password and never sharing your login details with anyone, including family members.

Maju99 provides two-factor authentication (2FA) as an additional security layer. We encourage all users to enable this feature to protect their accounts from unauthorised access.

If you suspect your account has been accessed without authorisation, you are required to notify the maju99 support team immediately. maju99 is not liable for any losses arising from a user's negligence in safeguarding their account information.

• Use a different password for your maju99 account than for your other accounts.
• Avoid logging into your maju99 account over unsecured public Wi-Fi networks.
• Log out of your account every time you finish using a shared device.
• Update your password regularly for better security.

Maju99 supports a wide range of popular payment methods in Malaysia to facilitate deposit and withdrawal transactions. All transactions are processed in Malaysian Ringgit (MYR).

All withdrawal requests are subject to standard security checks. Withdrawals can only be made to a bank account or e-wallet registered under the same name as your maju99 account. maju99 does not process withdrawals to third-party accounts under any circumstances.

Maju99 reserves the right to place a hold on withdrawal processing while verification is being carried out if suspicious or inconsistent activity is detected on your account. In such cases, our team will contact you via email or live chat for further information.

Transaction fees charged by banks or e-wallet providers are beyond maju99's control. No additional fees are charged by maju99 for processing standard deposits or withdrawals.

Maju99 offers a wide range of bonuses and promotions to members from time to time, including welcome bonuses for new members, reload bonuses, weekly cashback, and special promotions tied to major sporting events. Each bonus offer is subject to the specific terms and conditions stated alongside that offer.

The general terms applicable to all maju99 bonuses and promotions are as follows:

• Wagering requirement: Every bonus received must meet the specified wagering requirements before any funds can be withdrawn. The wagering requirement rate varies by bonus type and will be clearly stated in the offer terms.
• One bonus at a time: Unless otherwise stated, only one active bonus is permitted at any given time. Players may not combine two or more bonus offers simultaneously.
• Time limit: All bonuses have a specified validity period. Bonuses that are unused or whose wagering requirements are not met within the stipulated period will expire automatically.
• Eligible games: Not all games contribute equally towards meeting wagering requirements. Slot games generally contribute 100%, while table games and sports betting may have different contribution percentages.
• Bonus abuse prohibition: Any attempt to abuse the bonus system — including opening multiple accounts, bonus hunting, or coordinating with other players — is strictly prohibited and may result in account termination and forfeiture of all wins.

All games offered on the maju99 platform — including slot games, table games, fish shooting games, and live dealer games — operate using a Random Number Generator (RNG) system that has been independently audited by an accredited third party. This ensures every game outcome is fully random and fair to all players.

• Technical issues: If a game is interrupted due to technical issues or internet connectivity problems on the player's end, maju99 is not liable for any resulting loss of wagered funds.
• Final decision: In the event of any dispute regarding game outcomes, maju99's system records shall serve as the final and conclusive evidence. maju99 reserves the right to void or correct any game result proven to have been affected by a technical error.
• Wagering limit: Each game has minimum and maximum betting limits that are set and displayed within the game interface. Players must comply with these limits at all times.
• Automation prohibition: The use of any automation software, bots, or third-party tools to play games on Maju99 is strictly prohibited and may result in immediate account termination.
• Game exclusion: Maju99 reserves the right to withdraw or suspend any game at any time for technical or operational reasons without prior notice to players.

The maju99 sports and esports betting section offers an extensive betting market covering over 30 sports, including football, basketball, tennis, badminton, and a variety of international esports tournaments. Specific rules for each sport and bet type are displayed in the platform's betting section.

• Odds setting: Displayed odds are subject to change until the bet is confirmed by the system. Maju99 reserves the right to void bets placed at incorrect odds resulting from a technical error.
• Live betting: Live betting is subject to unavoidable time delays. Maju99 reserves the right to reject or void bets placed after the actual outcome has occurred.
• Match cancellation: If a match is postponed or cancelled and not resumed within 48 hours, the bet will be considered void and the wagered amount will be returned to the player's account.
• Sports fraud detection: Maju99 actively monitors betting patterns. Any bets suspected of involvement in match-fixing or sports fraud may be voided and the associated accounts will be investigated.

Maju99 believes that gambling should remain an enjoyable form of entertainment, not a source of stress or financial hardship. We are committed to providing a safe and responsible gaming environment for all our players.

Maju99 provides the following self-management tools, which players can activate at any time through account settings:

• Deposit limit: Set daily, weekly, or monthly deposit limits to manage your spending.
• Loss limit: Set a maximum loss limit for a specified time period.
• Playtime limit: Limit the total time you can spend on the platform per day.
• Temporary break: Suspend access to your account for a period of 24 hours to 6 months.
• Self-exclusion: Permanently closing the account for players who require more serious assistance.

If you or someone you know is showing signs of problem gambling, we encourage you to seek professional help. More information about our responsible gaming program can be found on the Responsible Gaming.

Maju99 reserves the right to suspend or terminate any player's account without prior notice under the following circumstances:

• Multiple account ownership by a single individual.
• Providing false or misleading information during registration or KYC verification.
• Bonus abuse or fraud related to promotions.
• Use of automation software, bots, or any unauthorised third-party tools.
• Suspicious activity potentially involving money laundering.
• Attempts to hack, damage, or disrupt Maju99's systems.
• Violation of any terms contained in this document.

Players also have the right to close their own account at any time by contacting the Maju99 support team. Prior to account closure, any valid account balance will be returned to the original payment method, subject to completed KYC verification.

Maju99 provides this platform on an "as is" basis. While we continually strive to ensure uninterrupted platform operation, we cannot guarantee that the service will always be available, error-free, or meet all your specific requirements.

Players acknowledge that online betting and gaming involve financial risk, and that the decision to use Maju99's services is made entirely at the player's own discretion and responsibility.

Maju99 reserves the right to amend, update, or replace these Terms and Conditions at any time. Such amendments take effect immediately upon publication on this website. The "Last Updated" date at the top of this document will reflect the date of the most recent revision.

You are responsible for reviewing this Terms and Conditions page periodically to stay informed of the latest applicable terms. Continued use of the maju99 platform after any amendment constitutes full acceptance of the revised terms.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or the use of the maju99 platform, our support team is available to assist you 24 hours a day, 7 days a week.

For more information regarding our privacy policy and the use of your personal data, please refer to Privacy Policy page. For information on responsible gaming, please visit the Responsible Gaming.