Your privacy is more than a legal obligation to us — it is a responsibility we take seriously. Find out exactly how maju99 collects, uses, stores, and protects your personal information every time you use our platform.
All personal data and payment information is transmitted using 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.
Maju99 does not sell, rent, or commercialise player personal data to any third party for marketing purposes or financial gain. Your data remains yours.
Players have the right to access, correct, or request deletion of their personal data at any time through our support team, available 24/7.
Player data is stored on servers protected by multi-layered firewalls and continuously monitored by our cybersecurity team.
The maju99 Privacy Policy is formulated in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring all our data management practices adhere to local legislation.
You can choose to receive or stop any marketing communications from maju99 at any time through your account settings, with no conditions or penalties.
Maju99 collects your personal information through several channels — during account registration, while you use the platform, and when you interact with our support team. We only collect information that is genuinely necessary to deliver a safe, responsible, and high-quality service.
| Data Category | Example Information | How It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad number, identity card image | Account registration & KYC verification |
| Contact Information | Email address, phone number, residential address | Account registration |
| Financial Information | Bank account number, account holder name, bank name, e-wallet name | Deposit & withdrawal process |
| Usage Data | Game history, wagering records, transactions, account balances | Automatically during platform use |
| Technical Data | IP address, device type, operating system, web browser, approximate location data | Automatically via cookies & server logs |
| Communication Data | Live chat records, support emails, player feedback | Interactions with the support team |
Information you provide during account registration — including your full name, date of birth, and phone number — will be verified by our team before your account is fully activated. This verification process is an important security measure to protect you from identity fraud and ensure our platform remains free from misuse.
Every piece of data we collect is used for a specific, identified purpose. maju99 does not use player data for any purpose unrelated to the delivery of our online wagering services.
Maju99 does not sell, rent, or disclose player personal data to third parties for marketing purposes or financial gain. However, in operating our platform, there are limited situations where we need to share certain information with trusted parties.
All third parties working with maju99 are bound by strict confidentiality agreements and are required to meet data security standards equal to or higher than our own. maju99 is responsible for ensuring that all data transfers to third parties are carried out securely and lawfully at all times.
Maju99 continuously invests in cybersecurity infrastructure to ensure player personal data is protected to the highest standard. Our approach to data security is multi-layered — spanning from the technical level all the way to our internal operational procedures.
While we take all reasonable steps to protect your data, it is important to note that no security system is entirely foolproof. In the event of any data security breach affecting players, maju99 is committed to notifying affected players and the relevant authorities in a timely manner, in accordance with applicable legal requirements.
The maju99 platform uses cookies and similar tracking technologies to enhance user experience, maintain session security, and understand how players interact with our platform. When you visit the maju99 website or use the app, certain cookies will be automatically stored on your device.
You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the maju99 platform. For more information on managing cookies in your browser, please refer to your browser's help documentation.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and maju99's own policies, you have the following rights regarding the personal data we hold about you. We are committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of all personal data we hold about you, including how it is used and who has access to it.
If any personal data we hold about you is inaccurate or outdated, you have the right to request a correction of that information at no charge.
Under certain circumstances, you have the right to request the deletion of your personal data from our systems, subject to applicable legal obligations and operational requirements.
You may object to the processing of your personal data for direct marketing purposes at any time. Your objection will be honoured without any impact on your core services.
You have the right to receive your personal data in a machine-readable format and to request that we transfer it to another data controller of your choice.
In certain situations, such as during a dispute over data accuracy, you may request that the processing of your personal data be temporarily restricted until the issue is resolved.
Maju99 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulations.
When the retention period expires or you close your account (and no legal obligation requires continued retention), maju99 will securely delete or anonymise your personal data using irreversible methods.
The maju99 platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.
If we discover that personal data of a child under 18 has been inadvertently collected, we will take immediate action to delete that data and close the associated account without notice. Parents or guardians who suspect their child has registered a maju99 account are asked to contact our support team immediately.
Maju99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, or improvements to our services. All changes take effect immediately upon publication on this page.
We encourage players to revisit this page periodically to stay informed about how maju99 manages your personal data. Previous versions of our Privacy Policy are available upon request through our customer support team.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how maju99 handles your personal data, our team is ready to assist you at any time.
For immediate assistance, our support team is available around the clock via the live chat platform in Bahasa Malaysia.
Online NowIf you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Personal Data Protection Department of Malaysia (JPDP) or the relevant regulatory authority in your country.
Answers to the most frequently asked questions from our players about our privacy policy and data protection.